Terms & Conditions

To process your order, we collect some of your personal data, and send you transactional emails, such as order confirmation, order shipped/fulfilled, or emails relating to item availability, and shipment tracking.

The personal information we collect includes:

  • Billing details: name, address, phone number, and email address
  • Your credit card or debit card details, or any other payment information you have provided
  • The contents of your shopping cart, including tax and shipping details and charges
  • Your password (if you choose to create an account)
  • Your IP address
  • Your browsing history, to generate the recently viewed items panel
  • Analytics data on your usage of the web site, which is processed internally and via Google Analytics

We also collect web server logs to record details of your web order, including your IP address, and the status of your payment attempts. This information is used to combat fraud, and to record details of your consent to these Terms & Conditions.

In the event that you choose to create an account, by setting a password, your personal information will be retained by us to enable you to place repeat orders, view order history online, and to update or amend your account details.

At any time, you are entitled to request a copy of your personal data we hold on file (a 'data subject access request'), or for us to delete your data under your 'right to be forgotten'. Should you wish to do so, please contact us by email (riverhillfws@gmail.com), by phone (4105317860 ), or by filling out our contact form.

In this context, 'Us' and 'We' and 'Our' refers to 'River Hill Wine & Spirits' , and our contact details can be found here.

Privacy policy

We keep all our customer information confidential. We do not sell, share, or divulge any information to third parties. As a Riverhillfws.com customer, you will receive email confirmations regarding orders or shipments. We may also email you at certain times in the effort to inform you of upcoming promotions, events and new selections we believe would be of interest. To be removed from our mailing list, please click the “Unsubscribe” link found in the footer of our emails. Or you may contact us at 410-531-7860 or riverhillfws@gmail.com.

 

Return Policy

We do not take any returns and do not offer exchange. All sales are final. Please contact us at 4105317860 or riverhillfws@gmail.com for further assistance. 

 

Refund Policy

We do not offer refunds as we do not take any returns. Please contact us at 4105317860 or email us at riverhillfws@gmail.com for further assistance.

 

Shipping
Due to state restrictions, we cannot ship alcohol.

 

Delivery
We don't offer any delivery at this time.